Just wanted to send a quick note to let you know I absolutely love my two new chairs! Thank you for all your help. - Shelly |
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A wonderful local store with knowledgeable, friendly staff and prompt delivery service. - Marjorie |
After searching and not finding what we were looking for in either Lethbridge or Calgary furniture stores, we took the short drive to Vulcan to check out Furniture Villa. They had several pieces that worked perfectly for us and we were able to choose one that day. Prices are reasonable and customer service is excellent. We received our new furniture the next week and the delivery went smoothly and professionally. We will definitely be visiting Furniture Villa for our next furniture purchase :-) -Sherryl |
Great Local Business with amazing prices and even better staff. They know their product inside and out and were so good at explaining it to us. Thank you for your amazing service. We will be back for sure. - Teegan |
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Beautiful store Great service Wide variety of stock Very friendly Love my new range and look forward to receiving the chairs! Will definitely go back..
- Lynn
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My husband and I recently bought several pieces of furniture at Furniture Villa. The customer service was excellent! Katlin answered all our questions and even helped me to make sure our living room items matched perfectly. This is a beautiful store with a wonderful selection of furniture and decor! My husband and I will definitely be back! |
Friendly helpful and accommodating staff. The delivery crew was exceptional also. Make this my store !! |
Super fast service, very accommodating.. always great to support locally owned and operated companies. A+ - Paul |
We were pleasantly surprised at the arrival of out refrigerator which we purchased. We had previously ordered from another company and were told we would have to wait approximately 3 to 4 weeks and it wasn’t for sure if we would be able to get our order as it might be “ out of stock” at time of promised delivery. Six days after ordering from Furniture Villa, our refrigerator arrived. The delivery was earlier that the estimated time, the delivery men were very pleasant, helpful and quick on getting everything in order. We will definitely shop at Furniture Villa in Vulcan “FIRST” when in the market for furniture again. It was well worth the trip as we are an hours drive away. - Betty |
Furniture Villa, thank you all so much. You made furniture buying (and delivering) painless, which is not easy. I was able to text with your staff who sent me pictures of what was in stock immediately. I asked almost all my questions via text or email which is totally my style. Every staff member I encountered was quick to answer, clear with their information and answers to my questions, and did not make me feel pressured even a little bit. They also price-matched the sectional I was buying which really impressed me. They also let me know when things could be delivered and because of this, I had my sectional in my living room in less than a week. That is huge, especially these days. Thank you all so much. I'll be back! - Lori |
We are just completing a major kitchen renovation. We purchased all new appliances and have to say from the day we walked into the store to look at appliances, to this morning when the last of appliances were delivered, service and communication could not have been better. Furniture Villa went the extra mile for us more than once trying to track down what would work in the kitchen and communication thru out was excellent. Highly recommend this store. - Twyla |
We had an excellent experience at furniture villa. Lizzie was most helpful by sending me pictures of showroom items. We actually purchased one of these items. Out salesman Kevin was the perfect balance of attentiveness and giving us space. Delivery was punctual and the drivers were most courteous. The product is fabulous. My new home is now complete. We will highly recommend your store to all.
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My husband and I recently bought several pieces of furniture at Furniture Villa. The customer service was excellent! Katlin answered all our questions and even helped me to make sure our living room items matched perfectly. This is a beautiful store with a wonderful selection of furniture and decor! My husband and I will definitely be back!
- Azure
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As always, Furniture Villa comes through with a gold. Their product selection compares with any of the furniture stores in the city, but the thing that holds them above others is their great customer service. I can’t wait to try out my new bed, and have had a great experience shopping with them. Thanks Furniture Villa.
- Alison
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Great family owned business with professional and knowledgeable employees coupled with competitive pricing, exceptional service and products.
- Kimbal
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I just wanted to say that the 2 young men who delivered our appliances were fine people to represent your company. They were not only efficient, they were pleasant to have conversation with. I would give them 10 out of 10 for being pleasant and professional. I should also mention that when we were in the store, Ms Platt was also pleasant to deal with. She was very informative and is also a fine person to represent your business. - Bob and Fran |
We love Furniture Villa--the inventory, the customer service and the whole experience. We were given the right mix of "leave us alone and let us ponder" time and "please share your expertise about this style" information. Top marks for the shopping experience. Furniture was delivered on time by two young men who were polite and knew what they were doing. The best compliment we can give is this: we have recommended Furniture Villa to our friends and neighbors. - Doris |
Awesome family owned store in Vulcan Alberta, best selection, good price, great delivery and setup team. Check it out if your shopping. - Henry |
What can I say about Furniture Villa in Vulcan they are the best! Owner Matt and sales girl Lizzie installer Steve were top notch they went above and beyond. From the time we walked in and walked out great service. And when Steve came to install he was very professional. No other place for such great products and service! 10/10 Daryl & Janet Davies Blackie - Daryl & Janet |
Awesome store with fantastic customer service that you just don’t get in many places any more. We will support this store as much as we can for all of our furniture/appliance/accessory needs. - Krista |
Friendly professional staff. They keep you informed about the status of your order. The delivery personnel were awesome. Had to move the furniture through challenging spots and they did it with experience and care. - Barbara |
Great customer service from purchase to delivery! I highly recommend a visit to this wonderful local store! - Lora |
As always, Furniture Villa comes through with a gold. Their product selection compares with any of the furniture stores in the city, but the thing that holds them above others is their great customer service. I can’t wait to try out my new bed, and have had a great experience shopping with them. Thanks Furniture Villa. - Alison |
Great selection of appliances, furniture, home decor and so on. It looks like that some of the on sale item are out of stock. We wanted a dishwasher that was on sale but not available . I guess that problem is happening everywhere. Overall, nice , clean store with friendly staff - Armin |
Purchased quite a few items from here was very satisfied with it. The delivery guys were great. We had a small issue with one of our couch parts breaking and they came out and fixed it. Very satisfied. - Shelly |
Amanda was very helpful and friendly when I was looking for a new dishwasher. She answered questions and went out of her way to look up additional dishwashers for my parents and stovetops for me for a future purchase. She got the work order in quickly so that I was only without a dishwasher for a day and a half. Thank you for the excellent service!
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I just need to let Furniture Villa how extremely pleased I am with Kaitlyn and the two delivery men. I couldn't find a store locally that had furniture I needed without long delays. A sibling recommended your store and I drove to Vulcan Saturday August 7. Kaitlyn the sales associate greeted me and provided me the options available in store that perfectly suited my needs. She was kind, patient, and I did not feel pressured. My furniture was delivered by two amazing young men Tuesday August 10. I am over the moon thrilled and wanted to recognize and sincerely thank all involved. I will definitely recommend Furniture Villa to family and friends.
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I just wanted you to know how pleased I am with the installation of my new laundry equipment. Your men were so organized and pleasant. It was difficult for them because of the very small space but they managed to get the units in. Moe, my neighbor across the street, did all the work on her computer for me. She said that Kaitlin was fantastic, she spent a lot of time with Moe getting this deal together for me.
- Loyce |
You guys are the best. Thanks [to] your handy dandy work crew for fixing the handle [on our upright freezer]. This is one of the many reasons why we buy our furniture and appliances from Furniture Villa!
-Sandra |
I just wanted to say thank you for the service you provided us today. Shawn and his helper were very professional and friendly. Very good service!
-Jenn |
I just wanted to say thank you for the service you provided us today. Shawn and his helper were very professional and friendly. Very good service!
-Rob |
Local and good service. Friendly staff.
-Marianne |
Great service. Friendly and knowledgeable staff.
-Sheryl |
Shopping with Furniture Villa is great. Customer service is outstanding whether it be to order a product or with the delivery. Would recommend Furniture Villa to anyone looking for any of the products they sell.
-Janice |
As always, your staff were on time, very friendly and efficient. It is a pleasure doing business with Furniture Villa.
-Carol & Rick |
The best place to buy appliances and the service is terrific.
-Debbie P |
We appreciate the fine service provided and the seamless decision to choose a new washing machine and have it actually delivered the following day, which was amazing. Besides the excellent and friendly sales team (no pressure thankfully) we always choose our appliances here and it's a treat to watch the professionally magical and seemingly effortless removal and arrival of heavy appliances.
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Furniture Villa has always been excellent and I do appreciate all employees. Will never shop elsewhere. They are all terrific . Thank you for all your help.
-Jackie |
Great service knowledgeable staff. Item shipped in a reasonable time span ,was called for pickup as it was being unloaded from truck. Item was a small deep freezer -Les |
Mathew and the team went above and beyond to help me with a problematic washer the last couple years. Right from setting up the repairs to swapping it out and full install of a new one…. You really can’t beat the service here. -Sarah |
Amanda helped me to choose a new mattress that would be good for my aching back. She was awesome! And then the guys who delivered our new mattress and bed frame were great. They set up our frame and mattress and were good enough to move our old set to the basement plus ma third set to the other bedroom, all within an hour. -Marilyn |
This company is the only company I will use. Their service is above snd beyond any other company out there. Highly recommend -Patricia |
Best experience ever, beautiful store, great selection, wonderful salesperson (Lizzy) and supported local. Thanks Gary and staff. - Ed |
Our dishwasher finally "tanked" after many years of good service. Furniture Villa is our go to store for household appliances, etc. , as well as trusted and up to date info on the new products. They showed us the new makes, models, & features of dishwashers they currently carried and there was no pressure at all, the decision was left up to us. We also appreciate their delivery and installation services, as we live in the country. The installers we're courteous, efficient, and made sure everything was working properly, including door operation, before they left. Another perk, the store just happened to have a sale on. It doesn't get any better than that :) Thank-you Furniture Villa, So glad you are in our community. - Neil |
Just to let you we received the love seat this morning delivery was excellent. Very competent and polite delivery men want to thank you for your help. You would be first on our list if we ever needed anything else - Bernard |